BioProof-ID Name Change Requirements

BioProof-ID Name Change Requirements

To successfully complete identity verification with BioProof-ID, the name in your school's records must exactly match the name shown on your government-issued identification.


This includes:
  1. First name
  2. Last name
  3. Name suffixes like Jr. and II
  4. Middle name only if included on school record

If there is a discrepancy between your school's records and your identification document, you must correct the issue before you can continue.

Option 1: Update Your Name Online

Many schools allow students to update their legal name online.

    1. Visit your school's website.
    2. Locate the Registrar's Office, Student Records, or Student Portal/Self-Service section.
    3. Complete any required name change forms.
    4. Submit all requested supporting documentation.

InfoProcessing times vary by institution. This process may even take several days to become completed. Wait patiently and only return after your institution notifies you that your name change has gone into effect.

Option 2: Update Your Name In Person

If online updates are not available, visit your school's Registrar's Office in person.

When requesting a name update, ensure that your:

    • First name
    • Last name
    • Name suffixes like Jr. and II

Match your government-issued identification exactly, including spelling, spacing, suffixes, and hyphenation.

What If Your Government ID Contains an Error?

If your driver's license, state ID, or other government-issued identification displays the wrong name or contains a spelling error, you must have the document corrected by the issuing agency before you can continue with verification.

Warning
BSI help desk agents cannot override or make exceptions for incorrect government records.

Temporary Paper Documents

For security and fraud prevention reasons, temporary paper driver's licenses, temporary state IDs, and other temporary paper documents are not accepted for identity verification.

You must wait until you receive your permanent government-issued credential before attempting verification.

Alternative Identification

If your state-issued identification cannot be used because of a name discrepancy, and your institution permits it, you may be able to verify your identity using a valid passport that contains your correct legal name.

Alert
Be sure that the name in your school's records matches the name shown on the passport before attempting verification.



If you have recently married, divorced, or legally changed your name, the name in your school's records must match the name on the identification document you submit for verification.

You cannot choose to use a previous name, maiden name, married name, nickname, or preferred name unless it is also your current legal name as displayed on your government-issued identification.

Examples include:

    • If your driver's license shows your married name, your school records must also reflect your married name.
    • If you are recently divorce and your document has not been updated, your school records must match your current legal documents.