Course Item Still locked
There are a couple different reasons why you may be successfully validating, but are unable to continue on to the course item.
Make sure that you are clicking the correct link to continue:
BioSig-ID will not always enter into your course item immediately after validation.
Your course item may be open through a separate link in your course.
Make sure that the course item is presently available:
BioSig-ID and the course Item might have conflicting release dates.
Reach out to your instructor to see when the item becomes available, or if the due date has already passed.
BioSig-ID agents do not have access to view or modify the release dates for your course items.
Make sure that you are clicking the correct next button:
Do not confuse a course next button with a BioSig-ID next button.
All BioSig-ID next buttons are outlined in royal blue.
If you can't find the blue next button please scroll down within BioSig-ID.
Make sure that you are clicking the correct link to continue:
BioSig-ID will not always enter into your course item immediately after validation.
Your course item may be open through a separate link in your course.
Make sure that the course item is presently available:
BioSig-ID and the course Item might have conflicting release dates.
Reach out to your instructor to see when the item becomes available, or if the due date has already passed.
BioSig-ID agents do not have access to view or modify the release dates for your course items.
Make sure that you are clicking the correct next button:
Do not confuse a course next button with a BioSig-ID next button.
All BioSig-ID next buttons are outlined in royal blue.
If you can't find the blue next button please scroll down within BioSig-ID.
Example of BioSig-ID next buttons.
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