How to Capture photo-ID and Selfie
Do not close or refresh the BioSig-IDâ„¢ page on your computer or on
your mobile device. Here are some tips for completing the process:
Capturing Your photo-ID:
When taking the Selfie:
-
Phone should be in Portrait mode.
-
Avoid bright lights behind you.
-
Do not pose (no angles or duckfaces), take the photo straight on.
-
Do not wear a hat, sunglasses, scarf or any item that may obstruct the facial recognition process.
-
Try to resemble the photo on your ID as much as possible.
If this article did not solve the issue, please submit a help desk ticket or update your existing one.
Related Articles
BioSig-ID Enrollment with Photo-ID Check
The steps to go through an electronic photo-ID check with a mobile device, as part of the BioSig-ID™ enrollment process, are as follows: Launch the enrollment process for BioSig-ID™ to get to this screen Select the device that will be used Click the ...
iPhone will not let me capture a selfie
If you are an iPhone user that gets to the Selfie step and are unable to take a selfie, you may need to try these steps to allow our site to access your camera. Step #1. Open Settings app on your iOS device → Tap on Safari. Step #2. Now, turn on the ...
BioSight-ID Student Overview
This video will walk you through the experience of how to access a quiz or exam item that utilizes BioSight-ID™.
Reset BioSig-ID Password
You may need to reset your BioSig-ID™ password. Perhaps you have forgotten your new password or cannot easily repeat the password you created. Watch the instruction video or follow the step-by-instructions below. Step-by-step instructions. We use a ...
Reset BioSig-ID™ Password (Video)
This video describes the ways in which a user can self reset their BioSig-ID™ password.