Not Receiving Password Reset Via Email
This list compiles to most common reasons for undelivered password resets. If you need help resetting your password please see the Password Reset Article. Miss-placed email: If you are unable to locate your password reset email please check your ...
Reset BioSig-ID Password
Step 1. If you fail to validate your BioSig-ID™ Password 3 times in a row, and cannot recall your Click-ID™, you can click on the @email button on the BioSig-ID page within your course. IMPORTANT : If your email address is not listed on the button ...
Update macOS to 11.1+
The minimum requirement for the Safe Exam Browser (SEB) is macOS 11.1. Updating macOS is easy; detailed instructions available at: https://support.apple.com/en-us/HT201541
Changing or Adding Devices
From time to time you may need to enroll a new device. For example, if you use a mouse at work and a touch-pad at home you may need to set up two device profiles. This article will walk you through the steps to set up a second device. Step 1 - From ...
Step-by-step BioSight-ID™ (Article)
This article address the steps to complete an exam with BioSight-ID™. Before you begin your BioSight-ID exam: Enroll your BioSig-ID password Check that your camera and microphone are functional. We recommend placing a call in another application to a ...