iPhone will not let me capture a selfie

iPhone will not let me capture a selfie

If you are an iPhone user that gets to the Selfie step and are unable to take a selfie, you may need to try these steps to allow our site to access your camera.

Step #1. Open Settings app on your iOS device → Tap on Safari.



Step #2. Now, turn on the switch next to Camera & Microphone Access.



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