How to Capture photo-ID and Selfie
Do not close or refresh the BioSig-ID™ page on your computer or on your mobile device. Here are some tips for completing the process: Capturing Your photo-ID: Place your document on a flat surface with an even background. Take the picture at a ...
Getting API Error When Uploading Images
When submitting your document images and selfie you may run into an API Error on your device. This may happen when the auto-lock is set to less than 1 minute. If you are receiving an API Error, please go into your phone settings and set the ...
iPhone will not let me capture a selfie
If you are an iPhone user that gets to the Selfie step and are unable to take a selfie, you may need to try these steps to allow our site to access your camera. Step #1. Open Settings app on your iOS device → Tap on Safari. Step #2. Now, turn on the ...
BioSig-ID Enrollment with Photo-ID Check
The steps to go through an electronic photo-ID check with a mobile device, as part of the BioSig-ID™ enrollment process, are as follows: Launch the enrollment process for BioSig-ID™ to get to this screen Select the device that will be used Click the ...