Reset BioSig-ID Password

Reset BioSig-ID Password

Step 1. If you fail to validate your BioSig-ID™ Password 3 times in a row, and cannot recall your Click-ID™, you can click on the @email button on the BioSig-ID page within your course.

IMPORTANT : If your email address is not listed on the button you must reach out directly to your institution.

Step 2. BioSig-ID will then send a security code to your email address. You must keep this window open. Your security code will only be valid for 60 minutes. Make sure you check your junk/spam folder.

IMPORTANT :  Do not close the BioSig-ID page.

Step 3. Go check your email for a message from no-reply@biosig-id.com .  Copy the security code.



Step 4. Return to the BioSig-ID page and enter your security code. Be sure not to include any extra spaces or characters.



Step 5. When your security code is entered you will be permitted to enroll a new BioSig-ID password. If you struggle to enroll your new password please visit our Step by Step enrollment article.




    • Related Articles

    • Not Receiving Password Reset Via Email

      This list compiles the most common reasons for undelivered password resets. If you need help resetting your password please see the Password Reset Article. Miss-placed email: If you are unable to locate your password reset email please check your ...

    • Reset BioSig-ID™ Password (Video)

      This video describes the ways in which a user can self-reset their BioSig-ID™ password.

    • Step-by-Step Enrollment (Article)

      The steps to go through a BioSig-ID™ enrollment, are as follows: Inside your course, launch the enrollment process for BioSig-ID™ to get to this screen Select the device that will be used Follow the step-by-step guide, and write your four character ...

    • Step-by-Step Enrollment (Video)

      To enroll your BioSig-ID password, log into your course and access the BioSig-ID link. All BioSig-ID enrollment and validations occur inside your course.

    • Step-by-Step BioProof-ID™ (Article)

      The steps to go through an electronic photo-ID check with a mobile device, as part of the BioSig-ID™ enrollment process are as follows. Step 1: Enroll your BioSig-ID Launch the enrollment process for BioSig-ID™ to get to this screen. Next select the ...