Video Card Requirements

Video Card Requirements

BioSight-IDâ„¢ requires a video card with WebGL support. This may require updating your video card driver.  Alternative you can use a more up-to-date computer.

Do I have WebGL?

Test your system for WebGL compatibility: https://get.webgl.org/

The results should look like this.


How do I update my video card driver?


Mozilla's article explaining how to Upgrade your graphics drivers, and instructions for WebGL in Firefox: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Where can I find a different computer to use?

It is also possible to use a friend/family members computer temporarily, visit a local library, or reach out to your institution to see if a computer is available at the campus.


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