Step-by-Step BioProof-ID™ for Financial Student Aid (Article)

Step-by-Step BioProof-ID™ for Financial Student Aid (Article)


These steps go through an electronic photo-ID check with a mobile device, as part of the BioSig-ID™ enrollment process for financial student aid. 
Alert
All images must be taken live at the time of submission. If you are not comfortable submitting your documents online you should contact the Financial Aid Office to coordinate in person verification.

Step 1:  BSI will send you an email.

Emails will come from "no-reply@biosig-id.com" with "Identity Verification" in the subject line.
This email will be sent to your primary school email address and a secondary personal email address when available.
To continue click “Verify My Identity”.



Step 2. BioSig-ID™ Enrollment.

Your browser will open and you will begin the BioSig-ID enrollment process by selecting your device.
Info
After each step, click the next button to continue.



Step 3: Create your password.

Read and confirm the step-by-step guide, then write your 4 character BioSig-ID password.



Step 3: Repeat your password.

The first password is always accepted. Do your best to replicate how you wrote your password on the first attempt.



Notes IMPORTANT:  If you are having a difficult time writing the same characters, again try using the `Restart` button to start over. If you are struggling to draw curved shapes, we recommend characters like `X` or `7`. Remember, it's how you write that matters, not what it looks like. Your lines do not need to look identical.

Step 4: Repeat your password again.

To complete creating a proper biometric profile, write your password a third time



Step 5: Enroll your Click-ID

Now, it is time to create a secondary profile with Click-ID™.
Review the instructions.


Step 6: Create your Click-ID

This is not an actual keyboard, but an image of one to make it easier to remember what points you click on.
You can use the same password as your BioSig-ID, or something new.
Remember, where you click matters.



Step 7: Repeat your Click-ID

The first step is always accepted, and now it is important to create it again as close as possible


Step 8: Repeat your Click-ID, again.

 Once more enter your  Click-ID™.


Step 9: Transfer to your phone

Now transfer to your phone to allow electronic verification of your photo ID.
You must enter a text message-capable phone number to continue.
Then locate our SMS text with your link to continue.

    On Your Mobile Device
    On Your Computer
    Transfer to your phone Via SMS.



Step 10: Accept our terms.

After your transfer to your mobile device carefully, read the terms.
When you are ready to agree, and hit "start". If you do not agree, do not continue.
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Please visit our Privacy Policy for more information about how your images are stored and used.
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Keep the BioSig-ID window open on your computer.
    On Your Computer
    On Your Mobile Device



Step 11: Choose your Document

Next choose either state-issued driver’s license/identification, or passport.
    On Your Computer
    On Your Mobile Device



Step 12: Photograph the front of your ID.

For this example, we will use a driver’s license.
Touch the box that states "Tap to add the FRONT of your document".
Idea
If you need to retake the image any of the following images, click "Retry" within the camera.
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Click "Proceed", when you are happy with the following images.
    On Your Computer
    On Your Mobile Device




Step 13: Photograph the back of your ID.

Touch "Tap to add the BACK of your document" to photograph the back of your license.
Images on the computer screen will reflect each step completed.
On Your Computer
On Your Mobile Device




Step 14: Take a selfie.

Tap "Take Selfie" to capture your selfie.
    On Your Computer
    On Your Mobile Device




Step 15: Take Liveness.

Touch "Take Selfie" to capture a second selfie. This will prove your images are taken live. 
    On Your Computer
    On Your Mobile Device


    Take a selfie - Liveness



Step 16: Validate BioSig-ID to Complete

Draw the BioSig-ID password you created one final time and click the "Validate" to continue.
Once you see a success message the process is complete. Please do not try again. Instead wait for a message directly from your institution.
This ends the process.

Info
If something goes wrong during the process you will see a button on your computer screen to create a support ticket.
Create Support Ticket button


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